Lesley Siegfried

"Everyone in this office is super nice & helpful! Mellonie was my agent and she helped me compare my current policies for business, automotive, renters and life to make sure I had the best coverage and rate for everything I needed and wasn't pushy just helped me get the best deal for me."

"For a long time I had to carry high risk insurance so didn’t have the luxury of having my insurance with State Farm, and it was expensive. I got my six month renewal notice from my previous insurance company and the amount blew my mind! I had just moved to the KC area and randomly picked Lesley as my State Farm agent. After getting quotes for my auto and renters the numbers were amazing along with the amount of money I was going to save per year. Fast forward eight years later and I am still with Lesley as my State Farm agent. I have moved several times and changed cars several times in eight years. Whenever I call the office with a question I talk to Hailey. She is amazing!, always with a quick response, willing to go above and beyond, and if she doesn’t know she takes the time to find out and makes sure to follow up with me. She is ALWAYS so helpful! And she even remembered my birthday sending me a personal birthday wish to my email. I can’t say enough about Lesley and her staff and the amazing consistent service I ALWAYS receive. Heather Raymond"

"I have recently taken over handling the finances of an elderly person in my family. Part of that process has been to speak to Ms. Siegfried, and she has been a breath of fresh air! She listens, and truly cares about not only my relative, but the outcome that I need, and helps me find it as easily as possible. My relative has used Lesley for years, and was always impressed and completely satisfied. Even if our circumstances change, we will keep whatever policies we have or need with this office. Lesley is amazing and wonderful and I highly recommend her!! Give her a try, you won't be disappointed! :)"

"Local office doesn't answer phone, sends you to voice-mail calls are not returned, all business is conducted elsewhere. No real need for a local agent or office. But they know how to reach out when they want to sell you more insurance policies. Read other reviews, there's a negative pattern."

"I requested a quote on my 2 vehicles and boat. Got an initial response and then a follow-up for information. I sent in all the information that was requested and never heard back. I sent a follow-up email and never received a response back. Ended up going with another insurance company. I don't recommend this agency if you would like a call or email back."

"So I called 3 days ago & she was going to get in touch with my insurance company in California, so I could add my vehicle's out here in Missouri pplus a home we bought. She didn't get back to me the next day & her worker I talked to on the 3rd day said, she didn't come in the day before until 4PM & that she was in a meeting right now. So bottom line is she never called me back, & I'm probably going to go with another agent. One that is more reliable! But Leslie was very nice & friendly when we first talked on the phone."

"Really dissapointed my cars still damaged and i was lied to insulted and time wasted. I was the victim in a hit and run and these people told me someone wo u ld meet me between 11 and 1 the next day no one showed . told me id get a rental from this place. That place had no clue after calling and fighting with them the said someome would call Wednesday or thursday. Well its monday march 9th no ones called my cars still damaged and making odd noises. So much for paying for full coverage."

"I have been a very satisfied State Farm customer for over 40 years. For all of my needs, State Farm has been there for me---just like a good neighbor. I have accident, home, life, and automobile insurances with State Farm. I have even used State Farm Bank for my financing needs and have never been dissatisfied. Through the years, I have had agents who have retired, who have moved on to other locations, or have moved on to other jobs; however, the agents that I have been assigned have always given me that personalized, professional, friendly, efficient service. Lesley Siegfried is my current agent and I just love everything about her. Thanks, State Farm!"

"This Insurance is awesome more than I thought, if you are under age of 21 or older, you still can use your discount and pay less for your insurance, StateFarm workers will be to help you when you have any questions just to get you safe.😊 “ Take me home and ask us how” StateFarm is the best"

"A State Farm customer rear ended me on 10-16-19 and there was a 12 day delay before State Farm decided that they would honor the customer's claim. There was an issue because she was late on a payment, but she had NOT been cancelled. My thought is, if she paid late but she's not been cancelled - Cover the Claim!!! The entire process was a nightmare. My car was a total loss and the representative I spoke with said I would get a Cashiers Check for the amount of my car's value. I asked her if they could do EFT, she replied We can do EFT but it will delay things by a day or two. So I said Do the check. When I went to the office to get my check and sign the title, Leslie wasn't in the office so Newell helped me. He gave me the check, NOT a Cashiers check. I knew my bank would put a 5 day hold on it. Newell contacted the corporate office and told my story, asking if we could do EFT. He couldn't get a clear answer and told me to contact the Claims department. Very long story much shorter - Newell went above and beyond trying to help me get access to my funds sooner. I was allowed only 5 days of car rental since my car was totaled and they'd given me my money. That left me 3 days to find a used car. Newell said to ask the claim center to extend my car rental to allow me more time to find a car. I contacted Claims and they gave me an extra 2 days. Meanwhile Newell left me a voice mail saying If you don't get any help from Claims, please call me back and I'll step in and see what I can do to help. Newell was so sympathetic to my situation and did so much to try to help me. He was the only positive experience I've had since the accident. I was very grateful that he took care of my payment. Newell deserves a lot of credit for the effort he put into helping me - and I was not his customer!! Thanks again, Newell"