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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Merrill

Diana Merrill

January 17, 2025

5  out of  5
rating by Diana Merrill
"Not only is Lesley and her crew knowledgeable they are friendly and helpful. We have been with Lesley for a long time. If you guys are looking for an amazing agent don’t look any further."
We responded:
"Diana, thank you so much for your review. I am so glad you came in to review your policies, it was wonderful to visit with you. I appreciate your trust in me and allowing us to take care of your insurance and financial needs!"
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Kathleen Trowbridge

January 16, 2025

5  out of  5
rating by Kathleen Trowbridge
"Lesley and her staff are fantastic! They are always available to answer questions or assist with claims or planning. Always friendly and accessible."
We responded:
"Thank you for your 5-star review Kathy and Larry! My State Farm team and I are happy to be your good neighbor and appreciate you both. I certainly enjoyed our visit today!"
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Christy Cartwright

January 10, 2025

5  out of  5
rating by Christy Cartwright
"I highly recommend Mellonie Jackson with State Farm. She assisted me with my homeowners & auto insurance and spent several hours going over my policies and was able to bring my auto insurance down. I’m on a fixed income and needed help lowering my premiums where I could and she was very patient with me. Thank you Melonie!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you for making time to visit with Mellonie and discuss your options for your home and your auto. If there is anything else we can do for your insurance needs, just let us know! We appreciate your business."
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Shannon Backhus

January 10, 2025

5  out of  5
rating by Shannon Backhus
"I have used Lesley Siegfried State Farm for years when my old State Farm agent retired and he recommended her. They have always been very helpful with any and everything our family has needed. Always have saved me money. I spoke to Melanie today to add a new car to the policy and she was great. Looked at different ways to save me money on the monthly payments, and gave my options and suggestions. Always a pleasure to talk to them. Highly recommend their office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and thankful we were recommended. Happy to hear you and Mellonie had a great conversation and she provided options for your car. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Roxanna Bravo

Roxanna Bravo

January 10, 2025

5  out of  5
rating by Roxanna Bravo
"i went here today to get insurance for my car and immidelty as i go inside the building mellonie greets me and helped me out soo much. Literally love her, i was there after closing i felt soo bad but she didn't seem annoyed or anything, she was so helpful. Thank you for that wonderful experience she deserves a raise!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! I'm so glad you had a great experience with Mellonie, and if there is anything else we can do for your insurance needs, just let us know! "
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Hunter Siegfried

January 6, 2025

5  out of  5
rating by Hunter Siegfried
"Great agent and team! Always helpful and informative! Would strongly recommend for anyone in Missouri, Kansas, or Tennessee!"
We responded:
"We’re thankful for your feedback Hunter! It’s our pleasure to assist you with your auto and renter insurance needs. If there is anything else we can do to help, please let us know!"
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P Hurshman

December 23, 2024

5  out of  5
rating by P Hurshman
"In a case where time was of the essence, Lesley Siegfried, with the excellent assistance of Halie Kelly, went above and beyond to complete the last piece of information needed by a lender, in order to make a decision about approving financing for the purchase of a property. On that day, my challenge became their priority. I appreciate their effort and the "Yes," received from the lender. Lesley Siegfried is a State Farm agent you can count on to value you, and take care of your insurance needs."
We responded:
"Phyllis, Hailey and I sincerely appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rita DeShazo

December 19, 2024

5  out of  5
rating by Rita DeShazo
"Great agency and so easy to work with. Explains everything so I am very confident that I am completely covered."
We responded:
"Thank you for taking the time to provide a review! It was so good visiting with you today. I'm glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Monica Hudson

December 16, 2024

5  out of  5
rating by Monica Hudson
"Leslie is absolutely amazing!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know if we can be of assistance to you in the future."
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Rhonda Pearl

December 13, 2024

5  out of  5
rating by Rhonda Pearl
"Mell was very helpful..got us a new policy without any issues..great customer service skills. Would highly recommend."
We responded:
"Rhonda, thank you for sharing your positive experience with Mellonie as she helped you with your insurance needs. I’m so glad you were happy with her customer service. We look forward to helping you in the future!"
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Stacey Harleman

December 7, 2024

5  out of  5
rating by Stacey Harleman
"Great care with my family's needs in mind."
We responded:
"Thank you for reviewing our State Farm office! I'm thrilled to know you had a positive experience with us. Thank you for coming to our event today."
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Sandra Mcleod

December 7, 2024

5  out of  5
rating by Sandra Mcleod
"We so appreciate Leslie and the office. The Christmas event is such a fun experience and memorable event for our family. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We enjoy seeing you and your family at our Christmas event. If you ever have any questions or need assistance, we’re here to help!"
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Tammy Raney

December 7, 2024

5  out of  5
rating by Tammy Raney
"This was a very exciting event for my great grandson. Will be back next year!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I'm so glad your great grandson enjoyed our event today, we're glad you brought him with you. If there is anything else we can do for your insurance needs, just let us know!"
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Samantha Santora

December 7, 2024

5  out of  5
rating by Samantha Santora
"We love Leslie! Thank you for all you do!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I'm so glad you and your family were able to come to our event today. If there is anything else we can do to help, please let us know!"
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Victoria Riddle

September 30, 2024

5  out of  5
rating by Victoria Riddle
"Melanie has helped me anytime I go in, she is very informative and makes sure i understand everything about each part of my policy before moving on, she always works with my schedule to make sure I get what I need. She is great!"
We responded:
"Victoria, thank you for sharing your great experience with Mellonie! I’m so glad you make time to visit with her to review your policy coverages. We want to work with your schedule and answer any questions you have. I appreciate you!"
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Martina Barragan

September 27, 2024

5  out of  5
rating by Martina Barragan
"mellonie is amazing, always so helpful"
We responded:
"Martina, thank you for sharing your positive experience with Mellonie. I’m so glad you found your meeting helpful, we appreciate you and are so glad you’re our customer!"
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Kim Brunk

August 7, 2024

5  out of  5
rating by Kim Brunk
"I really appreciate and am 1000% satisfied with State Farm and my agent and office staff. They have been nothing short of amazing. They are always friendly, knowledgeable and very helpful. I’ve checked and my rates are the best I can get anywhere. Thank you for all of your assistance for the past 7+ years!! And thank you Kess for everything you did for me today!! Kim Rick"
We responded:
"Kim, I am so glad Kess was able to help you. And thank you for the feedback with our office the past 7+ years! I’m so glad you’ve had a great experience, we appreciate being able to help you and look forward to working with you in the future. "
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Rob Sturges

July 23, 2024

5  out of  5
rating by Rob Sturges
"Kess Daniels was extremely helpful in updating our homeowners insurance. She was very pleasant to deal with as wlll as getting everything corrected."
We responded:
"Rob, thank you for sharing your positive experience with Kess. I’m glad she was able to help you, and we appreciate you allowing us to protect your home. "
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robert rodgers jr.

June 28, 2024

5  out of  5
rating by robert rodgers jr.
"They Are Great!"
We responded:
"Robert - thank you! We are honored to be able to provide coverage for what is important to you!"
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Judi Lynne

April 14, 2024

5  out of  5
rating by Judi Lynne
"We have the highest regard for Lesley and her State Farm Team. They are very cordial and most proficient with all things insurance!"
We responded:
"Judi - thank you for your positive comments. We appreciate you and the opportunity to take care of your insurance needs!"
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Mary Hughes

March 29, 2024

5  out of  5
rating by Mary Hughes
"We are always welcomed with a smiling face. Lesley and the staff are very knowledgeable and helpful!!"
We responded:
"Mary, thank you! I appreciate you and enjoy working with you. "
Profile photo of Marilyn Miller

Marilyn Miller

March 8, 2024

5  out of  5
rating by Marilyn Miller
"We met with Mellonie for a policies review. Mellonie was very thorough, professional and knowledgeable. She explained different aspects of our policies so we could understand the legal language. It was a very productive and empowering hour. We highly recommend Mellonie‼️"
We responded:
"Marilyn, thank you for sharing your positive experience with Mellonie. We believe it’s important to spend time with customers to review their policies. Thank you for making time to do this and I’m so glad you felt it was productive. We appreciate you!"
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Justin Biggs

February 15, 2024

5  out of  5
rating by Justin Biggs
"Was just simply looking at quotes online and a rep called me and helped me much better than I could help myself. Thank you!"
We responded:
"Justin, thank you for sharing your experience with our office. I’m am happy to have you as a customer!"
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Mcky Moore

January 8, 2024

5  out of  5
rating by Mcky Moore
"Good customer service."
We responded:
"Mcky - we appreciate you taking the time to share your experience with our office. I am glad to hear we provided you with good customer service. Thank you for trusting us for your insurance protection. "
Profile photo of David Netz

David Netz

January 8, 2024

5  out of  5
rating by David Netz
"Great folks to work with! Mellonie took care of everything that I needed!"
We responded:
"David - thank you for letting me know that Mellonie took great care of you. I appreciate your business!"